Privacy Policy

Last updated: 2026-07-12.

This policy describes what Unspend Pte Ltd ("we", "us") collects when you use the Embraces AI companion app at app.embraces.ai and the embraces.ai website, and what we do with it. Your use of the service is governed by our Terms of Service.

What we collect¶

Account information: the email address and credentials you use to sign in. If you sign in with a third-party provider, we receive the provider's identifier and the email address you authorise it to share.
Conversations and Companion data: the messages you send to Embraces, the messages Embraces sends to you, the Companions you create or customise, and any reminders or memories Embraces saves on your behalf.
Photos you upload: if you add a profile photo, we store it and use it to generate "wefie" images of you together with your Companion.
Payment information: when you subscribe or buy a top-up, our payment processor handles your card details. We do not store full card numbers; we keep the customer, subscription, and checkout identifiers needed to manage your billing.
Notification details: if you enable push notifications, we store the push subscription your browser issues so we can deliver check-ins and alerts.
Usage, analytics, and advertising data: basic technical information such as request timestamps, IP address, and user-agent from standard server logs, together with analytics and attribution identifiers (for example analytics cookies and ad-click identifiers such as fbclid or gclid) that tell us how you found us and how the product is used.

How we use it¶

To run the chat service: storing your conversation history so Embraces can reply with continuity, and forwarding the relevant context to our LLM provider so a response can be generated.
To generate the media you request: sending prompts, and for wefies your uploaded photo, to our image provider, and sending message text to our voice provider, so a Companion can send selfies, wefies, and voiceovers.
To keep the service safe: scanning generated and uploaded images for unsafe content, alongside authentication, rate-limiting, abuse detection, debugging, and backups.
To process payments: managing your subscription, top-ups, and referrals through our payment processor.
To send communications you opt into: check-ins and account or security notices by push and email.
To measure and improve: understanding usage through analytics and measuring the performance of our advertising.

We do not sell your data, and we do not use your conversations to train third-party models.

AI processing providers: to generate replies, images, and voice, the content each feature needs (your messages, prompts, and for wefies your uploaded photo) is sent to the third-party providers that power our language, image-generation, and text-to-speech features, and generated or uploaded images are checked by an automated image-safety service.
Payment processor: billing and payment information is handled by Stripe.
Analytics and advertising partners: we share usage data and limited identifiers (such as a hashed email address and IP address, together with the action taken) with analytics and advertising partners to understand usage and measure the performance of our ads.
Push delivery: push notifications are delivered through your browser's push service.
Infrastructure and operational providers: managed database, object storage, hosting, email, and internal alerting tools that we use to run and monitor the service.
Legal requests: we may disclose data when required to comply with applicable law.

Cookies and tracking technologies¶

We and our partners use cookies and similar technologies to keep you signed in, to understand how the product is used, and to measure the performance of our advertising. You can control or clear cookies through your browser settings, and you can opt out of analytics and interest-based advertising through the controls your browser and the relevant providers offer. Essential cookies needed to sign in and run the service cannot be switched off without breaking the app.

International data transfers¶

We are based in Singapore, and the providers we rely on may process your data in other countries, including the United States and the European Union. Wherever your data is processed, this policy still governs how we handle it.

Age¶

Embraces AI is intended only for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe someone under 18 has created an account, contact us and we will remove it.

Security¶

We protect your data with encryption in transit, access controls, and regular backups, and we limit access to the people and systems that need it. No method of storage or transmission is completely secure, but we take measures appropriate to the sensitivity of the data we hold.

Retention and deletion¶

We keep your account and conversation data for as long as your account is active. You can request deletion of your account and associated data by emailing us at the address below; we will action the request within a reasonable period.

Your rights¶

Depending on where you live, you may have the right to access, correct, export, or delete your personal data. Email us to exercise these rights.

Changes¶

We may update this policy as the product evolves. Material changes will be announced in-app or by email. The "Last updated" date at the top of this page always reflects the current version.

Contact¶

Questions or requests: support@embraces.ai.